FAQs

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Shore Tents and Events has over 17 years of experience in the tent rental industry.  Please see our About Us section for more information.

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Shore Tents and Events is based in Clearwater FL but we serve residents in Pinellas, Hillsborough, Pasco, Hernando, Manatee Counties & across the entire state of Florida. Delivery fees may apply. Contact us for more info.

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We highly recommend making a deposit as soon as you have a firm date for your event.  Once you make a deposit, not only do you lock in our pricing, but our available inventory for that specific date as well.

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Yes, we proudly offer 10% off for all active and retired military veterans, as well as 10% off for any non-profit, educational, or religious organizations.

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In order for us to provide our customers with the best quality customer service experience, and for us to ensure all items are delivered in perfect condition, we require delivery of all rental items.  For any questions, please contact us.

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No we handle all the cleaning.  We only ask you put all of the stained linen items in a large plastic bag or pile. There are no fees for stained linens.

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In case of extreme weather (hurricane, tornadoes, lightning storm, etc. and we cannot set-up the event because of the weather, we will re-schedule your event date. Read more in our Terms and Conditions.

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Please put all stained linens or tablecloths in a large bag or in a pile and we will take care of the rest.  There are no fees for soiled linens.

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Yes.  Your local municipality may require a permit. Most states and counties require permits for large outdoor events. Permit requirements vary depending on the size of the tent or location.   Shore Tents and Events can help you secure your event permit for an additional cost, but you are also free to do so on your own.  All of our rental equipment meets federal flame retardant requirements. Read more in our Terms and Conditions.

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We ask that you clear the predetermined event area of installation of any possible obstructions.  Obstructions could be plants, outdoor furniture, children’s toys, vehicles, bikes, RV’s, motorcycles, hanging plants, etc.  We install the tents in an area that we both agree would be the best possible location for your event.  We also ask you to let us know if you have any underground utilities near the tent install location.  We accept no responsibility for any damage to any underground utilities. Read more in our Terms and Conditions.

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Yes we do! We handle everything from the delivery of all your rented items, as well as taking them back once your event is over. Delivery fees may apply, but set-up and take-down is always included free for every client.

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Yes you can make changes, depending on availability up to 10 days before your event date. (does not apply to tents, just head count) Read more in our Terms and Conditions.

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It’s best to have yourself available upon delivery to confirm placement of the rented equipment, quality, condition of items, and pay any balance that is due (if any).  See Terms and Conditions for more info.

Once the rental equipment has been accepted, it is the client’s responsibility to return the rental equipment in the same exact condition.  If any rental equipment is missing, damaged, or broke, Shore Tents and Events will send an additional invoice for the damaged or missing rental equipment.  See Terms and Conditions for more info.

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As is customary in the tent and party rental industry, we do charge a fee for any damaged equipment.  For more information, please read our Terms and Conditions.

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Yes, it is customary in the tent and party rental industry to require a security deposit to secure your event date and to lock in our available inventory for that specific date so nobody else can.  For fees, and more information, please see our Terms and Conditions.  Our terms are also printed on each invoice.

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We require 50% of the cost of the invoice to secure your event date and to lock in our available inventory for your specific date. Securing your event date locks in our available inventory and your pricing.  Initial payments can be made via PayPal/credit cards, check, money order, or cash.  The final payment must be made within 48 hours of your event date and the final payment must be made using PayPal/credit card, cash, or money order. Checks are not allowed for final payment. For more information, please review our complete Terms and Conditions.

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Shore Tents and Events
2520 McMullen Booth Rd. Ste B. #119
Clearwater, FL, 33761

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Speak With A Rental Expert Call (727) 308-2138
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