FAQs

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Shore Tents and Events has over 17 years of experience in the tent rental industry.  Please see our About Us section for more information.

Shore Tents and Events is based in Clearwater FL but we serve residents in Pinellas, Hillsborough, Pasco, Hernando, Manatee Counties & across the entire state of Florida. Delivery fees may apply. Contact us for more info.

We highly recommend making a deposit as soon as you have a firm date for your event.  Once you make a deposit, not only do you lock in our pricing, but our available inventory as well.

Yes, we proudly offer 10% off for all active and retired military veterans, as well as 10% off for any non-profit, educational, or religious organizations.

Yes, you may now pickup your rental items from our new address by appointment only. Our address is: 2101 Starkey Rd.Largo FL 33773

No we handle all the cleaning.  We only ask you put all of the stained linen items in a large plastic bag or pile. There are no fees for stained linens.

In case of extreme weather (hurricane, tornadoes, lightning storm, etc. and we cannot set-up the event because of the weather, we will re-schedule your event date. Read more in our Terms and Conditions.

Please put all stained linens or tablecloths in a large bag or in a pile and we will take care of the rest.  There are no fees for soiled linens.

Yes.  Your local municipality may require a permit. Most states and counties require permits for large outdoor events. Permit requirements vary depending on the size of the tent or location.   Shore Tents and Events can help you secure your event permit for an additional cost, but you are also free to do so on your own.  All of our tents meet flame retardant requirements. Read more in our Terms and Conditions.

We ask that you clear the predetermined event area of installation of any obstructions.  Obstructions could be outdoor plants, furniture, children’s toys, vehicles, or hanging plants.  We install the tents in an agreed upon area.  We also ask you to let us know if you have any underground utilities in the area.  We accept no responsibility for any damage to underground utilities. Read more in our Terms and Conditions.

Yes we do! We handle everything from the delivery of all your rented items, as well as taking them back once your event is over. Delivery fees may apply, but set-up and take-down is always included free for every client.

Yes you can make changes, depending on availability up to 10 days before your event date. (does not apply to tents, just head count) Read more in our Terms and Conditions.

It’s best to have yourself or a representative available upon delivery to confirm placement, quality, condition of items, and remit the balance that is due.  See Terms and Conditions for more info.

After the equipment has been accepted for delivery, it is the client’s responsibility to return it in the same condition.  If any equipment is broken, damaged, or missing. We will send an additional invoice for this equipment.  See Terms and Conditions for more info.

As is customary in the tent rental industry, we do charge a fee for any damaged equipment.  For more information, please read our Terms and Conditions.

Yes, it is customary in the tent rental industry to require a security deposit up-front to secure your event date.  For fees, and more information, please see our Terms and Conditions.  Our terms are also printed on each invoice.

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